Free Trial FAQ's

Common questions regarding our Free Trial offering
Written by Louryn Butler
Updated 2 weeks ago

Do you offer a free trial of the Lifetime subscription?

No, the Lifetime subscription does not include a free trial.

Which plans include a free trial?

Our Basic and Professional subscriptions come with a 7-day free trial. You can try the full product (with a few limitations) before being charged.

You’ll also receive a reminder email on Day 6 letting you know that your trial is ending and that billing will occur in the next 24 hours.

Are there any limitations during the free trial?

Yes, a few advanced features are not available during the trial period, including:

  • Access to Reports

  • The ability to add accountants or team members

These features unlock once your paid subscription begins.

Can I cancel before the trial ends?

Yes! You can cancel anytime during the 7-day trial, and you won’t be charged. Just make sure to cancel before the trial period ends to avoid automatic billing.

What if I miss the trial window but want a refund?

We may offer a 7-day money-back guarantee on a case-by-case basis. If you're unsatisfied after subscribing, please reach out to our support team within 7 days of your purchase.

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